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Reach our team for account support, business enquiries or media relations — we typically respond within one business day.

AddressWisma Genting, Floor 15
Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia

Phone+60 3-2181 5500

Emailinfo@bsn-bhd.com

Customer Service Unitcustomercare@bsn-bhd.com

AddressCorner Miranda Street & Sto. Entierro Street
Barangay Sto. Rosario, Angeles City, Pampanga, Philippines

Phone+63 976 770 2872

Emailphilippines.office@bsn-bhd.com

Mon – Fri: 9:00 AM – 6:00 PM • Sat: 9:00 AM – 1:00 PM (Selected branches)

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Wisma Genting, Floor 15 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia

Our contact centre is available 24 hours a day, 7 days a week for urgent account and card matters.